Privacy Policy

Introduction

At Qorlyraxghit ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qorlyraxghit.world or purchase our handcrafted fabric accessories, including bags, pouches, and wallets.

We operate in Canada and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including the Personal Information Protection Act (PIPA) of Alberta where our business is located. This policy is written in plain language so you can understand our practices.

Information We Collect

Personal Information

When you place an order for custom fabric accessories or contact us through our website, we may collect:

• Name and contact information (email address, phone number)
• Shipping and billing address
• Order details including customization preferences for bags and pouches
• Communication history regarding your accessory orders

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for custom bags, pouches, and wallets
• Communicate with you about your accessory orders and customization requests
• Provide customer support regarding fabric care and product questions
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers to deliver your fabric accessories
• Payment processors to complete transactions securely
• Service providers who assist with website operations

Some of these parties may process or store data outside Canada (for example, in the United States). When we use such service providers, we take reasonable steps to ensure that your information is protected in a manner consistent with Canadian privacy law.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. In general:

• Order and contact information: we retain for up to seven (7) years after your last order or inquiry for business and tax record-keeping purposes
• Marketing preferences and cookie consent: until you withdraw consent or ask us to delete the data
• Automatically collected data (e.g. logs): for a limited period as needed for security and improvement of our website

After the retention period, we securely delete or anonymize your information.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise these rights, contact us using the details below. We will respond within a reasonable time, and in any event as required by applicable law.

Withdrawing Consent

You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. To withdraw consent, contact us. Please note that withdrawing consent may mean we cannot provide you with certain products or services (for example, we need your address to ship an order).

Complaints

If you have a concern about our handling of your personal information, please contact us first. We will investigate and respond. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC):

• Website: www.priv.gc.ca
• Phone: 1-800-282-1376

If you are in Alberta, you may also contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) for matters under Alberta's PIPA.

Cookies

We use cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

Openness

We make information about our privacy practices readily available. This Privacy Policy is posted on our website and can be obtained in print by contacting us. Our contact details are listed below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Material changes may also be communicated where appropriate (for example, by a notice on our website or by email where we have your contact details for that purpose).

Contact Us

We are accountable for the personal information under our control. If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our handling of your personal information, please contact us:

• Address: 50 Manitoba Ct, Spruce Grove, AB T7X 4H4, Canada
• Phone: +1 780 571 2247
• Email: reply@qorlyraxghit.world